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La Cygne to change method of paying utility bills; cold surge bumps up natural gas pricing

La Cygne City Hall is transitioning to a new software system, and that will effect how some customers pay utility bills for the next couple of months.
La Cygne City Hall is transitioning to a new software system, and that will effect how some customers pay utility bills for the next couple of months.

By Roger Sims, Journal staff


LA CYGNE – La Cygne residents who pay their utility bills by automatic payment will need to make some adjustments over the next two months or so. The city is in the midst of transitioning from one software system to another, so those who normally pay with the automatic method will need to go online and click on the pay bills button or stop by La Cygne City Hall to make a payment.


 The new software won’t be fully functional until late April or May, according the City Clerk Jodi Wade.


She said residents should contact city hall at the first of the month, and for now the last business day of the month is when those payments are due. For those who have paid but received a reminder, she said to disregard the reminder.


Wade said that residents can stop by city hall to use any method of payment, including cash, check or credit card. She said that phone calls to city hall are up as a result of the transition.


Another note about utility bills this winter; gas bills in particular.


La Cygne residents will see an uptick in their March 1 natural gas bills after an arctic blast the last week in January sent prices soaring from $12.55 per 1,000 cubic feet (mcf) of gas on Jan. 23 to more than $42 per mcf on Jan. 27, according to Wade.


At the La Cygne City Council meeting on Wednesday, Feb. 18, Wade informed the city council about the jump in price. She said she learned about the increase at a meeting of the Kansas Municipal Gas Association earlier in the month.


She said that as temperatures moderated at the very end of January, prices dropped into the $6- to $8-per-mcf range. 


Wade said that residents are likely to see the trend over the past couple of years where January and February see spikes in demand during arctic blasts.

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